Shipping policy

[MOM'S RICH International Shipping Policy]

MOM'S RICH specializes in providing premium home mats to customers worldwide. We currently only offer international shipping.

1. Shipment Processing Time

  • All orders are processed and shipped the next business day after the order is placed (excluding weekends and holidays).

  • Due to the size and packaging requirements of our mats, please allow additional time for international documentation and customs clearance.

2. Shipping Rates & Tax Information (DDP)

  • Free Worldwide Shipping: All prices shown for our mats include international shipping costs. No additional shipping fees will be applied at checkout.

  • Customs, Duties, and Taxes (DDP): We ship via DDP (Delivered Duty Paid) to ensure a hassle-free delivery experience. Any applicable import duties, VAT, or taxes will be calculated and collected at checkout.

  • By paying these fees upfront, you will not have to pay any additional charges to the carrier or customs authorities upon delivery.

3. Shipment Confirmation & Order Tracking

  • You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped.

  • Please note that due to the nature of international freight for mats, tracking may take 24–48 hours to reflect the latest status during the export/import process.