Shipping policy
[MOM'S RICH International Shipping Policy]
MOM'S RICH specializes in providing premium home mats to customers worldwide. We currently only offer international shipping.
1. Shipment Processing Time
-
All orders are processed and shipped the next business day after the order is placed (excluding weekends and holidays).
-
Due to the size and packaging requirements of our mats, please allow additional time for international documentation and customs clearance.
2. Shipping Rates & Tax Information (DDP)
-
Free Worldwide Shipping: All prices shown for our mats include international shipping costs. No additional shipping fees will be applied at checkout.
-
Customs, Duties, and Taxes (DDP): We ship via DDP (Delivered Duty Paid) to ensure a hassle-free delivery experience. Any applicable import duties, VAT, or taxes will be calculated and collected at checkout.
-
By paying these fees upfront, you will not have to pay any additional charges to the carrier or customs authorities upon delivery.
3. Shipment Confirmation & Order Tracking
-
You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped.
-
Please note that due to the nature of international freight for mats, tracking may take 24–48 hours to reflect the latest status during the export/import process.